Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

 030 100 630 weekdays from  10 am to 2 pm

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays from  10 am to 2 pm

Offices

PAM has 12 regional offices serving members throughout Finland. When you send an e-mail through to an office, please always remember to include your membership number or personal identity code. This helps us check your membership and serve you more efficiently.

During summer holidays, the opening hours of Service Union United PAM will be limited as follows

PAM's telephone services are available throughout the summer. There are exceptions to the opening hours of regional offices.

PAM telephone services:

Open: 26 June–4 August on Mon., Wed. and Fri. from 10 a.m. to 2 p.m.
Closed: 23 June

The Unemployment Fund's telephone service:

Open: 26 June–4 August on Mon., Wed. and Fri. from 10 a.m. to 2 p.m.
Closed: 23 June

Office opening hours 

Note! Regional offices are closed for holiday from 3 July to 30 July. Only Helsinki-Uusimaa Office is open Mondays from 9 a.m. to 4 pm and other weekdays by appointment: pam.fi/ajanvaraus

Helsinki-Uusimaa, open on Mondays to Tuesdays and Thursdays to Fridays from 9 am to 4 pm (Wednesday closed)

Joensuu, Jyväskylä, Kouvola, Kuopio, Lahti, Oulu, Pori, Rovaniemi, Turku, Tampere, Vaasa
open Mon 9-12 a.m. and 1-4 p.m. Other days by appointment pam.fi/ajanvaraus




Office opening hours 
Helsinki-Uusimaa: open on Monday, Tuesday, Thursday and Friday 9 -12 am and 1-4 pm (closed on Wednesdays).

All other regional offices are open without an appointment Mondays 9-12 a.m. and 1-4 p.m. 
Other days only by appointment pam.fi/ajanvaraus

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