Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

 030 100 630 weekdays from  10 am to 2 pm

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays from  10 am to 2 pm

Collective agreement - 09.05.2018 klo 14.49

The collective agreements in a nutshell available in English

Key provisions of the collective agreements have been published in English. Get to know the new work conditions within the service sectors below.

Several new collective agreements came out of intensive negotiations with the employer parties in the spring 2018.

The collective agreement contains the terms and conditions of work, such as salaries and wages, working hours, sick pay, pay for work on mid-week holidays etc. The agreed terms and conditions set the minimum. The collective agreement is made between the sectoral Union and employer organisation or an individual company.

Now the most important collective agreemenst are available in English.

Facilities Services Sector
What's new?
Read the agreement here. 

Hotel, restaurant and leisure industry
What's new?
Read the agreement here.

Commercial and retail sector
What's new?
Read the agreement here.


Text:: Marie Sandberg-Chibani

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