Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

 030 100 630 weekdays from  10 am to 2 pm

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays from  10 am to 2 pm

How a strike affects unemployment security

 

Unemployment

If unemployment begins before a strike, the strike does not affect the payment of unemployment allowance.

Lay-off

If the lay-off notice is issued before the strike warning and the lay-off starts before the strike starts, the strike does not affect the payment of unemployment allowance.

Adjusted unemployment allowance

Recipients of adjusted unemployment allowance who are covered by a strike are not entitled to allowance for the period of the strike. They are paid strike pay if they are trade union members. Note: YTK is not a trade union, so YTK members are not paid strike pay. 

Fixed-term employment contracts

If a fixed-term employment relationship ends during a strike, unemployment allowance is paid after the end of the employment relationship (subject to the waiting period).

Obligation to accept work during a strike

Workers are not required to accept work covered by a strike, lock-out or boycott. If the job centre offers this type of work, workers can refuse the work offer without losing their right to unemployment allowance.