Contact information 

Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

Membership services

 030 100 630 weekdays from  10 am to 2 pm

Employment advice

030 100 625  weekdays 10 am to 2 pm

Unemployment benefit advice 
020 690 211 weekdays from  10 am to 2 pm

Employment relationship

Updated: 21.09.2020

An employment relationship exists when an employee agrees to perform work for an employer under the employer’s direction and supervision.

The key characteristics of an employment relationship are that work is performed on the basis of an employment contract for an employer under the employer’s direction and supervision in return for pay or other remuneration.

Rights and obligations

An employee is entitled to pay in accordance with the collective agreement, trade union organisation, the protection of laws and agreements and a safe working environment. It is the employee’s obligation to perform the work diligently, observing management instructions, abstain from activity that competes with the employer, keep business and professional secrets and observe the employer’s interests.

An employer has the right to direct work, hire employees and terminate an employment contract. An employer must comply with laws and agreements, treat employees equally, ensure safety at work, provide the employee with a written explanation of the conditions of the employment relationship and promote a good working environment and the employee’s job performance and professional development.

Member benefits

    Contact information 

    Please notice that PAM and Unemployment Fund helplines are experiencing high call volumes especially in the morning. Answers to many questions is found on our web site.

    Membership services

     030 100 630 weekdays from  10 am to 2 pm

    Employment advice

    030 100 625  weekdays 10 am to 2 pm

    Unemployment benefit advice 
    020 690 211 weekdays from  10 am to 2 pm